OUR OFFER
TECHNICAL SERVICE FOR METAL AND TEXTILE INDUSTRIAL MACHINERY
¿Did you know that Motocono machines have Internet connection port?
It is useful for what we call 1st level of assistance and support, through which we can intervene on the machine remotely, establishing a secure connection between the technician/engineer and the machine itself. Nothing but advantages, we explain how it works:
You contact the Motocono Technical Service, the First Level of Assistance is activated to find out the details of your case.
- We will ask you for your machine's access code to establish a secure connection.
- We establish a diagnosis by evaluating the parameters of motors, electrical components and other variables of the unit.
If necessary, we can modify parameters of the affected unit remotely.
We solve the equipment incident in the shortest time possible, without travel or delays.